Enterprise Resource Planning (ERP) is the integrated management of key business processes, often in real-time and mediated by software and technology. ERP is generally referred to as a category of business management software, usually, a set of integrated applications that an organization can use to collect, store, manage and interpret data from many business activities.
Automation is the term used to describe the various computer software used to digitally create, collect, store, modify, and route office information to perform basic operations. There are two main areas: Workload Automation and Robotic Process Automation (RPA).
Analytics is the systematic analysis of data or statistics through computation. Data analytics finds, understands, and communicates meaningful patterns in data. This pattern will then be an input to the process of making wise decisions.
Digital Office aims to drive a smarter and more agile transformation in this age-old architecture, opening new avenues for fast and transparent management and reducing administrative burdens. The system is linked to a comprehensive knowledge management system that serves as an electronic repository of all important government information. The digital office creates a paperless workplace where paper-based processes are eliminated.
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